Comments on: Google Maps Rolling Out New Ads & New PR Campaign but Same Customer Service http://blumenthals.com/blog/2009/07/16/google-offers-new-ads-promoting-maps-with-a-maplet/ Developing Knowledge about Local Search Thu, 09 Feb 2012 08:37:01 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Is Grey the New Red for Google Places? | Understanding Google Maps & Local Search http://blumenthals.com/blog/2009/07/16/google-offers-new-ads-promoting-maps-with-a-maplet/comment-page-1/#comment-557962 Is Grey the New Red for Google Places? | Understanding Google Maps & Local Search Mon, 31 Oct 2011 14:20:47 +0000 http://blumenthals.com/blog/?p=4068#comment-557962 [...] has invested significant marketing resources into the Red pin with a bevy of marketing campaigns. As a result, the pin has [...] [...] has invested significant marketing resources into the Red pin with a bevy of marketing campaigns. As a result, the pin has [...]

]]> By: Google SMB Event an Interesting Model http://blumenthals.com/blog/2009/07/16/google-offers-new-ads-promoting-maps-with-a-maplet/comment-page-1/#comment-503284 Google SMB Event an Interesting Model Tue, 06 Jul 2010 17:15:43 +0000 http://blumenthals.com/blog/?p=4068#comment-503284 [...] In reaction to a new PR campaign around Maps, Mike B says: It is fine to educate and promote your products in an easy listening style but don’t try to tell [...] [...] In reaction to a new PR campaign around Maps, Mike B says: It is fine to educate and promote your products in an easy listening style but don’t try to tell [...]

]]> By: Does the Separation of Google Maps and Google Local Portend a Divorce from infoUSA? | Understanding Google Maps & Local Search http://blumenthals.com/blog/2009/07/16/google-offers-new-ads-promoting-maps-with-a-maplet/comment-page-1/#comment-490691 Does the Separation of Google Maps and Google Local Portend a Divorce from infoUSA? | Understanding Google Maps & Local Search Thu, 27 May 2010 13:15:33 +0000 http://blumenthals.com/blog/?p=4068#comment-490691 [...] Google has dramatically increased marketing and outreach to SMBs. These efforts included the Favorite Places campaign, the Favorite Places Decal, Webinars and outreach like GetListed Local University (full disclosure: [...] [...] Google has dramatically increased marketing and outreach to SMBs. These efforts included the Favorite Places campaign, the Favorite Places Decal, Webinars and outreach like GetListed Local University (full disclosure: [...]

]]> By: » Paper Google Maps handed out by volunteers http://blumenthals.com/blog/2009/07/16/google-offers-new-ads-promoting-maps-with-a-maplet/comment-page-1/#comment-486718 » Paper Google Maps handed out by volunteers Thu, 13 May 2010 20:09:30 +0000 http://blumenthals.com/blog/?p=4068#comment-486718 [...] appears that this also must be an addition to the marketing campaign they are running for Google Maps as a [...] [...] appears that this also must be an addition to the marketing campaign they are running for Google Maps as a [...]

]]> By: Google to Offer Local Business Center Webinar to SMBs | Understanding Google Maps & Local Search http://blumenthals.com/blog/2009/07/16/google-offers-new-ads-promoting-maps-with-a-maplet/comment-page-1/#comment-476146 Google to Offer Local Business Center Webinar to SMBs | Understanding Google Maps & Local Search Tue, 06 Apr 2010 10:01:52 +0000 http://blumenthals.com/blog/?p=4068#comment-476146 [...] last year with the rollout of the Favorite Places campaign, their Favorite Places Poster Campaign & sponsorship of GetList.org Local U, Google Maps has [...] [...] last year with the rollout of the Favorite Places campaign, their Favorite Places Poster Campaign & sponsorship of GetList.org Local U, Google Maps has [...]

]]> By: Google Maps partners with eFax to Promote Local Business Center | Understanding Google Maps & Local Search http://blumenthals.com/blog/2009/07/16/google-offers-new-ads-promoting-maps-with-a-maplet/comment-page-1/#comment-455154 Google Maps partners with eFax to Promote Local Business Center | Understanding Google Maps & Local Search Thu, 14 Jan 2010 14:45:19 +0000 http://blumenthals.com/blog/?p=4068#comment-455154 [...] initial rollout of the Places campaign in large metro areas in July -The Favorite Places posters in December to 190,000 businesses in [...] [...] initial rollout of the Places campaign in large metro areas in July -The Favorite Places posters in December to 190,000 businesses in [...]

]]> By: Google Promoting Maps with 100,000 Favorite Places Poster | Understanding Google Maps & Local Search http://blumenthals.com/blog/2009/07/16/google-offers-new-ads-promoting-maps-with-a-maplet/comment-page-1/#comment-447940 Google Promoting Maps with 100,000 Favorite Places Poster | Understanding Google Maps & Local Search Mon, 07 Dec 2009 14:28:11 +0000 http://blumenthals.com/blog/?p=4068#comment-447940 [...] which started their Favorite Places campaign in July by placing large statues in front of high profile businesses, is expanding the campaign by [...] [...] which started their Favorite Places campaign in July by placing large statues in front of high profile businesses, is expanding the campaign by [...]

]]> By: Google new Adwords Campaign to small businesses via data obtained from the Local Business Center | Understanding Google Maps & Local Search http://blumenthals.com/blog/2009/07/16/google-offers-new-ads-promoting-maps-with-a-maplet/comment-page-1/#comment-424626 Google new Adwords Campaign to small businesses via data obtained from the Local Business Center | Understanding Google Maps & Local Search Wed, 09 Sep 2009 17:26:10 +0000 http://blumenthals.com/blog/?p=4068#comment-424626 [...] July, Google kicked off their Favorite Places Campaign with an event in San Francisco that featured product demos and speakers to educate smb’s about [...] [...] July, Google kicked off their Favorite Places Campaign with an event in San Francisco that featured product demos and speakers to educate smb’s about [...]

]]> By: Ruri http://blumenthals.com/blog/2009/07/16/google-offers-new-ads-promoting-maps-with-a-maplet/comment-page-1/#comment-408617 Ruri Wed, 22 Jul 2009 02:53:34 +0000 http://blumenthals.com/blog/?p=4068#comment-408617 Google map sometimes contain mistake. I ever use Google map to find an address but when I arrive at the destination, the actual address is still 100m away from there. Google mostly strong in technology but weak in customer support. It is not only for Google map, I think in every Google business, it is hard to find the answer from Google. Google map sometimes contain mistake. I ever use Google map to find an address but when I arrive at the destination, the actual address is still 100m away from there. Google mostly strong in technology but weak in customer support. It is not only for Google map, I think in every Google business, it is hard to find the answer from Google.

]]> By: Mike http://blumenthals.com/blog/2009/07/16/google-offers-new-ads-promoting-maps-with-a-maplet/comment-page-1/#comment-406918 Mike Fri, 17 Jul 2009 13:11:22 +0000 http://blumenthals.com/blog/?p=4068#comment-406918 @SEPo Thanks. Having studied the types of problems and issues that most folks who come to the forums confront, Google could very well satisfy a great many of them with "automated" support mechanisms. But there comes a point in a system as complex as Maps where some problems just can't be handled without Google's direct intervention if only in some cases to say: Its a bug, give us 6 weeks or whatever. Their expectation that regular folks will "message" this type of news on their behalf is unrealistic. @SEPo

Thanks. Having studied the types of problems and issues that most folks who come to the forums confront, Google could very well satisfy a great many of them with “automated” support mechanisms. But there comes a point in a system as complex as Maps where some problems just can’t be handled without Google’s direct intervention if only in some cases to say: Its a bug, give us 6 weeks or whatever.

Their expectation that regular folks will “message” this type of news on their behalf is unrealistic.

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