Thanks for stopping by. I am glad to hear that you have had your listing restored.

I wouldn’t celebrate too much for the florist industry at the moment. I just searched on ConvenientFlowers.com and still found plenty of their listings in Maps.

On the search flowers Brooklyn NY they are still showing in the 10 Pack.

I would love to hear your plans to pursue this going forward. It is obviously still a problem in plenty of other industries like locksmithing as well.

Mike

I wanted to inform the group, especially Mike that our 10 pack listing is now back to normal. JB brought this to my attention in the wee hours of the morning. All I can say is thank you Mike for putting our issue at the forefront of your blog, to Cathy for her hel, JB for much direction and blogging and countless others who chimed in and lent a hand of support. As well, there are other floral sites that are coming back to normal! This is great news and I must say it was nice to have the phones ring a bit more today and see some additional internet traffic!
With that said, the fight has just begun- I am taking this to anyone who will listen ! There must be more control put on these third party companies like CJ who just sign up anyone or anything with out a care in the world other than manking more money. Don’t tell me 1800florals did not profit off of this debacle and to date they have not done a damn thing to change the way they do business! I want a full disclosure of how this happened and what mechanisms will be put in place to keep it from happening in the future.
Again, thank you so very much-

Marc
Podesta Baldocchi

I am with you. Not only have they not responded to this situation in a timely fashion, the whole situation was a predictable outcome that one could see coming for many months. Google did not put adequate safeguards in place to prevent it from happening. They have culpability on both sides of the equation. They left the door to the florist’s shop unlocked and then when someone stole something they have not walked after them or even called the police. To add insult to injury they left in place an ad for the thief with his url and phone number.

Perhaps their excuse is, “We just didn’t know that we had WMD (and we didn’t think anyone would use them if we did) “.

Mike

Its certainly not a better search engine, in this regard. Its a contributor to theft. If its correction mechanism is such that google’s in house corrections take approximately 6 weeks, it becomes an aider and abettor of theft. While Google and Yahoo undergo a surprising review with regard to anti-trust (surprising in the sense that in this time and age hardly any businesses are ever reviewed for monopoly/anti trust violations)….this is the type of situation that should be brought to the eyes of the regulators.

This big company gets all the traffic, has established a system that accomodates theft, and then is seemingly not doing anything about it on a timely fashion. Yet we know they make hand changes to things, if and when they deem it important. I guess theft from small businesses and florists isn’t deemed important by them.

2nd thing. Great story Miriam!!!!!!!

Mike