Comments on: Google: How to notifify Google of Mapspam http://blumenthals.com/blog/2008/07/11/google-how-to-notifify-google-of-mapspam/ Developing Knowledge about Local Search Tue, 21 May 2013 21:28:43 +0000 hourly 1 http://wordpress.org/?v=3.5.1 By: Mike http://blumenthals.com/blog/2008/07/11/google-how-to-notifify-google-of-mapspam/comment-page-1/#comment-433910 Mike Fri, 16 Oct 2009 17:57:02 +0000 http://blumenthals.com/blog/?p=730#comment-433910 The new reporting form is here:

http://maps.google.com/support/bin/request.py?contact_type=maps_spam

It is no longer a public thread.

]]> By: Taiyo http://blumenthals.com/blog/2008/07/11/google-how-to-notifify-google-of-mapspam/comment-page-1/#comment-433909 Taiyo Fri, 16 Oct 2009 17:52:25 +0000 http://blumenthals.com/blog/?p=730#comment-433909 I tried to find the “reply” link on the spam reporting thread but it is gone, since January.

So I Google site searched your blog and found your update post about the new spam reporting:
http://blumenthals.com/blog/2009/03/12/google-maps-fixes-newest-hack-adds-private-mapspam-reporting-form/

Just thought I’d mention that for anyone else that might be confused after reading this.
Cheers,
Taiyo

]]> By: martijn http://blumenthals.com/blog/2008/07/11/google-how-to-notifify-google-of-mapspam/comment-page-1/#comment-256246 martijn Sat, 12 Jul 2008 21:32:53 +0000 http://blumenthals.com/blog/?p=730#comment-256246 @David Mihm
although I agree that public notifications by Google about, what is determined as spam a more private way of reporting should be available.
a public denouncing of a competitor, for example an agency, could seriously hurt PR. it might not be up straight honesty but it’s something you’d rather avoid.

]]> By: Mike Blumenthal http://blumenthals.com/blog/2008/07/11/google-how-to-notifify-google-of-mapspam/comment-page-1/#comment-256107 Mike Blumenthal Fri, 11 Jul 2008 22:02:22 +0000 http://blumenthals.com/blog/?p=730#comment-256107 Hi David

Yes I wholeheartedly agree that it is a great first step and a welcome development. And I agree that public reporting is probably the best reporting method.

AS I note above, I am not as cracked up about the If we don’t ask for additional information, you can assume that your report has been read and is being investigated. sort of system…. Why should one assume that if there is no comment, no response, the Guide has not been seen or heard from in 3 weeks, that they have read it let alone investigated it?

My method has been to post and repost in the group until I get some clarity but in the end, life is just not long enough.

But it is a step and a good one….but why stop for good?

Mike

]]> By: David Mihm http://blumenthals.com/blog/2008/07/11/google-how-to-notifify-google-of-mapspam/comment-page-1/#comment-256096 David Mihm Fri, 11 Jul 2008 20:50:54 +0000 http://blumenthals.com/blog/?p=730#comment-256096 Mike, I actually sort of like the fact this is a public forum for reporting. That way users can subscribe to be updated whenever someone reports spam and learn from Google’s response to it as to what does and does not fall in the category of spam. I agree it could be more integrated into both the Listing interface and in the Help files. But this is a nice first step.

It certainly seems like Google is making great strides towards improving their customer relationships, and that is a positive and welcome development.

]]> By: Google Map Spam report option - tiny hooray for Google : Local Search Optimization - Martijn Beijk http://blumenthals.com/blog/2008/07/11/google-how-to-notifify-google-of-mapspam/comment-page-1/#comment-256037 Google Map Spam report option - tiny hooray for Google : Local Search Optimization - Martijn Beijk Fri, 11 Jul 2008 15:13:24 +0000 http://blumenthals.com/blog/?p=730#comment-256037 [...] the meanwhile, colleague in the Local Search business, Mike Blumenthal featured a little story what Google needs to do to carry the burden of Global Map Spam. Hopefully Google will take care of spam issues now quicker [...]

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